Privacy Policy
Succeeding Well ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our coaching and consultancy services or visit our website www.succeedingwell.com
Information We Collect
We may collect and process the following personal information from you:
Personal Identifiers: Such as your name, email address, phone number, and business contact details.
Professional Information: Including your job title, company information, and any other information relevant to your professional role.
Financial Information: Payment details and invoicing information (only when necessary for billing purposes).
Communications: Any feedback, inquiries, or other correspondence you send to us.
Website Usage Information: Information collected via cookies or similar tracking technologies about your use of our website, such as IP address, browser type, and pages viewed.
How We Use Your Information
We may use your personal information to:
Provide and personalise our coaching and consultancy services.
Respond to your inquiries and requests.
Process payments and manage billing.
Improve our website, services, and client interactions.
Send you updates, marketing materials, and newsletters (if you’ve opted in).
Comply with legal obligations and protect our rights or the safety of others.
Sharing of Information
We will not share your personal information with third parties except in the following circumstances:
Service Providers: We may share information with third-party providers who assist us in running our business (e.g., payment processors, IT service providers). They are contractually obligated to protect your data.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to legal requests.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.
Your Rights You have certain rights regarding your personal information, including the right to:
Access, correct, or update your personal data.
Request deletion of your personal information.
Object to the processing of your data for direct marketing purposes.
Request data portability, where applicable.
Withdraw consent for the use of your data at any time.
To exercise these rights, please contact us at sue@succeedingwell.com
Security
We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Cookies
Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that allow us to remember your preferences and understand how visitors use our site. You can adjust your browser settings to reject cookies, though this may impact the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with the new effective date. This Privacy Policy was last reviewed in October 2024.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: